If your car is financed:
You will need to have ALL individuals present during the time of sale to sign the transfer and payoff documents. If the registered owner(s), co-signer(s), or co-applicant(s) can’t be present, please contact our office before your visit to see what we can do for you.
If your car is leased:
Many vehicles are eligible to be purchased by us and may be of benefit to the seller before returning to the lessor because of their positive equity.
Please note, that if there is negative equity on the payoff, we must collect the deficiency to provide the lender with the full amount of the payoff before receiving the title.
If there is a positive equity on the payoff, we will gladly issue that to you.
No big deal. We’ll purchase your vehicle and issue funds, but we can’t release it until the title is obtained from DMV.
- If you don’t have your title, then we can request a duplicate title. (California only)
- If you don’t have your registration, we can look it up for you. (California only)
- If you don’t have all the keys, depending on the year make, and model, fees may vary.
After your appointment, we will mail your check to you via FedEx Standard Overnight.